I am very pleased with my shopping experience with Temu. Yes, the packages do sometimes have a delay, but if you don't get your order on time, they give you a $5 credit towards your next purchase. I git some flip flops that were very uncomfortable for my feet, they gave me a full refund and didn't want me to return it. The reason fir the 3 stars is the promise of free items, never have I received any free items from the offers that they give nor through the games that they have. Now Temu's competition sent me 3 free gifts without any purchase, to show they appreciate my business... When buying clothing items, read the reviews, because some stuff runs bigger than USA sizes.