I ordered a roof rack for my suv from this site and what a massive mistake. It started immediately after my payment. After two days of waiting for shipping tracking information. I got nothing. Day 4 I contacted the seller and nothing for 4 more days. Remember payment was accepted and cleared by now. I contact Temu customer support for help. They tell me to wait 10 days and then I can request a refund. So I wait. Still no word and no contact about my purchase. When I’m finally able to txt with an alleged live agent. They confirm that I must continue to wait before I can even request a refund and even then I need to give them more days to approve the refund request. WTF. You are better off finding what ever you need ANYPLACE ELSE. After finally getting a message from the seller that they would not be able to honor my purchase and send me the product. I still can’t get my money back. 😡🤬