Temu customer service is AI generated responses that rarely address the issue you are contacting them about. Some of their sellers are quite dishonest and Temu allows that. I have often ordered one item and received another in its place. Temu says contact the seller. The seller says they sent the correct item. I send them a screenshot of their advertisement to prove it was not the correct item. They say they will look into it and Temu contacts me. Temu says they will look into it. After three days and many wasted hours nothing is resolved. Temu says your ticket is closed, dispute resolved. I am out $40 and will never shop on Temu again.