Disappointed with Customer Support and Return Policy
I ordered several items from Temu, and one arrived damaged. While I reported the issue and initiated a return right away, I was told the refund would only be processed after the company inspects the item. Unfortunately, the support team said there’s nothing they can do in the meantime. As a customer, it’s frustrating to have my money tied up due to something that wasn’t my fault. I expected a smoother resolution process.
3 weeks ago
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