I ordered my sofa in september and was told I had just missed the cut off for christmas delivery, was told it would be early january for delivery so thought ok fair enough. I called at the beginning of january and was told there was no date for delivery yet to call back in a few weeks, I called customer service and was told it would be early march for my delivery - I was livid at this point complained to be told it was worst case scenario if delivered in march but was assured it would be between early-mid feb, didnt hear anything for the next few weeks had to call customer service again and they told me end of feb. I was told to go into the store to set up my credit agreement so went into the wishaw store to set it up, to be told they were expecting me but their internet was down so couldnt set it up, they were really unhelpful with the sort of “oh well” attitude! I then went to the coatbridge store and managed to set up credit with angie! My sofa was delivered today eventually!