Our first visit was wonderful. Robert at Designer Rooms in Coatbridge assured us there were two sofas already in the warehouse and we could take delivery whenever we wanted it, writing on order we would probably want delivery near end of February. We went in on 29th January and paid the remainder of bill, being reassured that our delivery driver would call to arrange suitable time. No mention of any problems! We had our old suite uplifted and our new suite never arrived. After a week we were given a tiny two seater sofa - my partner is 6’ 7 and no visitors can have a seat. Went down to shop last Saturday to see when our suite might be arriving. Robert cannot give me a delivery date and cannot explain to me why I don’t have delivery date for a sofa I have bought and paid for. There were other pieces for our dining room and bedroom we were interested in, but we will not be buying anything from Designer Rooms again and I have advised my large family and friends on Facebook to not purchase anything either - shocking!