Paid cash £2,149 with delivery for a wren sofa bed corner unit I've been complain since delivery on the 14th December 2023, sagging cushions piping wonky, footstool 1inch above the other seats,finaly gave in and payed £100 for a technician to come out, that was today, very stressful, he said you never get straight lines at the edges of the seats, the sagging he said was down to it being wait for it " the worn look" that's what the Wrens like, I explained I didn't want nor was told it would be like this when I purchased it from Silverburn, now becouse the technician has said there is nothing wrong but admitted the cousin will sag once sat on and I only need to plump them back up, this is a joke surely, I am now in the prosses of getting my own technician out, yes it will cost me, but it will be worth every penny to sort this out once and for all, it's been so stressful, when the technician was leaving I just cried, from his response I knew he was for the supplier and not me.