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Anonymous
******AVOID****** I would strongly recommend anyone who’s looking to buy furniture that the don’t use The Designer Rooms. Paid a deposit of £500 for a dining table and chairs. Decided 4days later that I changed my mind, called spoke with the “customer services”, most horrible rude, cheeky and arrogant ppl I have ever dealt with, was told no I can’t get my money back, I said fine, I’ll take a credit note for the £500, told no I would need to pay the remaining balance then they will give me a credit note for the £1000 if I don’t then tuff I loose my £500. As you can imagine I was shocked and angry, never came across anything like it in my life! Decided that I will just need to get the table so I don’t loose my money to the cowboy show that is the designer rooms! I ordered this on March 3rd, was they where waiting on the stock and it would be delivered end of May! Contacted them to arrange this to be told no, the chairs are coming till July! Not happy I went back to the sklverburn store, the staff there are helpful and they let me change my chairs so my delivery would be around June 8th, fine! Last week when in to back my tracking delivery now says 23th June!!! Not happy I email the store, no reply!!! I have checked my tracking again tonight to see that they have blocked me from tracking the furniture that I ordered on March 3rd!!! I can’t stress enough how bad this company are to deal with, they are unprofessional cowboys!! I really really wish I had looked at reviews before I touched this computer (going of the recent last few wks reviews on trust pilot they are definitely not true, they must be doing them themselves, look further back at google and trust pilot) So now I’ve emailed again, wonder if I’ll get a reply this time??? Or maybe I might get my furniture by the end of the yr!!! Terrible company, terrible customer service. Nothing short of scammers with fancy shops!!!!
10 months ago
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The Designer Rooms has a 2.6 average rating from 201 reviews

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Alice, Customer Support

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