You think by lay out of shop that your buying decent furniture but beware it is shipped in from Vietnam. I recently bought table and chairs when I got to sales desk was told they didn’t have chairs but would get them in fortnight that was fine time came and went no contact by them so called to be told they wouldn’t be in till end of month so when I called was astounded to find out the chairs I ordered weren’t on the shipment and would be end of March so I said not suitable I will come to shop with my card and have a refund please. Well all of a sudden they would let me borrow chairs which I had originally asked them to do and was told emphatically no they didn’t do that by this time I am raging especially as I had paid up front thinking I was dealing with an ethical company don’t be fooled. Anyway I refused and said I would be in next day for refund only to receive a call next morning oh there’s been a mistake and your chairs are on shipment so took them at their word and let them deliver BIG MISTAKE 2 weeks after delivery the chairs started bursting and stitching coming away after many phone calls it’s still not solved. My husband went to shop on Tuesday to be told Callum reply is that he finds it strange as they have never had a problem with these chairs insinuating that we had done something to them but he would replace them but chairs wouldn’t be in till end of March ermm strange that was dare I was told original chairs would be in so instead of insinuating that somehow we misused them I suggest you cobbled the chairs currently in myhome from other places in order to keep my money they are a DISGRACE if you bought anything from here and everything went ok you would not experience this obviously but heaven help you if you have a problem and the poor girls in shop are left to deal with it because the MANAGEMENT are far to busy to deal with us minions after they have took your money
6 years ago
The Designer Rooms has a
2.6
average rating
from
201
reviews