Like a previous reviewer, the customer sales team have decreed that "The Designer Rooms only offer a 12 month guarantee from date of delivery, our records indicate that delivery of the goods was 10/1/18, therefore it is out with the warranty period." That was the extent of their response and consideration of my dissatisfaction. They have chosen not to respond to my subsequent emails last one was on 29/04/2019. The item in question is a table, one would reasonably expect a table to last longer than it did before it fell apart. Apparently, customers' don't have statutory rights. I am taking further advice about this matter. I was prompted to provide this review because on 18/04/2019 the Designer Rooms sent an email to me inviting me to review my last purchase. So, here goes, I would give ZERO stars but the lowest I can give is one star.