I bought a senior railcard, but can’t use the app as it calls for a higher iOS. I couldn’t log in to the website, or find a way to change my password. When I eventually got in using my Apple ID, I couldn’t get the tickets I wanted because of an ‘error’. When I asked on chat for a refund of the senior railcard I was told that I couldn’t get one and also that they couldn’t give me advice about the app.
4 years ago
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