First time to be using train for a year but i felt bad when my husband and i going for a holiday break in Brighton.Its awful experienced when the train driver just drop us off estimated 11 of us in fareham telling us that theres a broken rail reason why they cant proceed to brighton..Were all disgusted,very confused not giving us a proper instruction what to do dated Nov 24 at 12noon,thankfully one train driver on the other platform was being asked by one of the passenger whose going to the same place as we are has been very helpful give us the proper instruction what to do....they should give the proper training to thier driver in case arises a situation like this..No support at all....