Tantamount to fraud, but they get away with it. Avoid.
Trainline booked my Derby - Ghent travel. Easy all in place. But then when you get a cancellation or strike you don't get your money back. Eurostar won't refund me nor will Trainline. I am out of pocket by £93 because of this I will never use Trainline again. Basically they take your money for a service they don't guarantee and won't refund. I am tempted to ask my bank to reverse the original transaction as fraud.
AVOID! I will in future.
2 years ago
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