Had a ticket booked, paid for, £25.00.
Day before my journey, I received a message from Trainline informing me, the train I have booked has been cancelled. They did offer me to travel earlier or later, but this was not an option for me. So I opted for refund, outraged to discover they kept £10.00, !!! What an absolute scam ..what other companies would get way with this behaviour. Not my fault they cancelled a train, by the way a major train from London to Penzance... useless, I can't begin to explain my disgust for train companies in the UK.
2 years ago
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