All Trainline need to do to resolve this issue is refund me fully because they won’t even transfer my error in putting the wrong date. There is no direct way of contacting Trainline and you are directed to webpages that get you nowhere and just frustrate you till you give up on claiming. Robbing bastards who have no customer care at all, nonsense. My day was ruined and Trainline seems to be devoid of any courtesy. It’s almost impossible to get hold of the company, no email addresses for customers service, no telephone numbers- just frustrating webpage that’s not helpful to anybody. Take the money and run is their policy.
2 years ago
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