I paid for 3 tickets for train with Trainline and finally it resulted there were not available. The company has send a refund of money but the conversion fee were about 100euros. What was not conform here, was the fact that Trainline has charged money instead of just blocked them on my account what is the standard procedure in similar cases. I do not recommend at all this service. I will fight for the refund as I find it very unfair to charge the Customer for the service which was not done at all.
2 years ago
Trainline has a
1.2
average rating
from
580
reviews
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