Trainline had a problem with their app that told me I could pick up a ticket from Tottenham court station. It was wrong, so I couldn’t get my ticket. When I requested a refund, I got £2 back… so I contacted them and said that it was their mistake and I expected a full refund since I had to buy my own train ticket anyway. They then fixed the issue and told me that is was never an issue in the first place and that I was wrong… I am outraged
2 years ago
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