I bought bus tickets on this app for the 3pm time slot from London to Southampton. But in the confirmation email came another time, 11 pm. I called numerous times to try to change the schedule but no one did. After canceling my appointments in London and trying to get a refund over the Trainline phone, I was told that I could change the schedule and that they couldn't make a refund, since I had just bought it, I called to complain when I received the email from confirmation!! the error was the app and nobody wanted to help!! I lost £40!!
11 months ago
Trainline has a
1.2
average rating
from
546
reviews
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