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Anonymous
Had a bad experience with your refund policy. We booked 1 set of non-refundable tickets for 1 route and another set of non-refundable tickets for another route. When we tried to request for refund of the refundable tickets due to change in our schedule, our request was denied just because all the tickets were bought under a single transaction receipt. Lame excuse.
1 year ago
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Trainline has a 1.2 average rating from 582 reviews