It took Trainline two months and multiple phone calls to get them to agree a refund for a ticket for a cancelled train (Grand Central, yet again). They lost the paper tickets I had to send them by snail mail to prove my journey was cancelled (what century are they living in?) and delayed and prevaricated until I threatened legal action. Never using them again.
8 months ago
Trainline has a
1.2
average rating
from
545
reviews
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