Literally the worst customer experience I’ve ever had - I honestly think the whole app is a scam. Ran into issues with my booking and tried everything to rectify - messaged on WhatsApp, submitted 7 support forms that no one ever responded to. Called the call centre three times and was told a supervisor would call me back within 4 hours (was told this by Uwajl and Roshin) and I never received any call. I honestly can’t believe anyone would run a business this way. If you’re traveling Europe, and in particular booking from out of country I would avoid this service like the plague. There’s other much better options