What a shame there isn't a minus star button. The National Rail website was not working so stupidly I used Trainline as wanted to sort my tickets. Set up an account but now I need to cancel one of the tickets I bought, there is no record of my booking within that account. I have emailed but the responses keep coming back with no satisfactory reply and the lack of communication is appalling. The ticket I purchased is eligible for return minus a fee but how I manage to achieve this is anyone's guess. JUST DO NOT USE THEM. Never ever again.
6 years ago
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