Booked train by mobile phone. Because of their stupid activate ticket accidently was clicked on we had to pay an additional £100 to get home they didn't care that it was a genuine mistake. 😢 also as we boarded the train it was over packed nowhere to sit people standing blocking everywhere. I have been in tears with the stress it's caused me as I suffer with Autism. It's NOT AUTISM FRIENDLY. They don't care at all.
Not happy at all !!
6 years ago
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