Terrible - they switched my destination from Paris Orly Airport to Montparnasse (one hour away by car) without telling me and after checkout I see this and send them an email (they have no phone contact support). After two days they replied, "Paris Orly was not available so we provided a ticket to an alternative location. The ticket is non-refundable so there is nothing we can do." They said it was my fault because I should have checked before checkout. I could understand if they told me that my original destination was not available but they didn't and they changed the destination without confirmation from me. Only a scam outfit would resort to these tactics. DO NOT USE!
5 years ago
Trainline has a
1.2
average rating
from
578
reviews