On my train from Kings Cross to Hull, the train suddenly decided it wasn´t going to be stopping at Howden, my destination, or Selby, the nearest stop to my destination, and there apparently wasn´t any rail replacement from Doncaster onwards, nor a taxi provided? I couldn´t get any help from the train operators or the station staff, and had to take a very expensive taxi to my destination. I requested a refund of my ticket because (obviously) my destination was cancelled without notice and they said no without giving me a reason.
5 years ago
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