Booked tickets for journey in May, not all issued by machine at my local station. No help what so ever when asked trainline if they could issue. Was told NO as not their responsibility,only option was to buy one return ticket in its place,difficult when purchased with a two together railcard. In other words "not trainlines problem" Eventually rang company who manage the machines and they get 5 stars for issuing all my tickets again at their own cost. I shall never use Trainline again.
5 years ago
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