I just want to agree with all the other reviews. You would be better off booking your flights and hotel yourself. We recently booked a package deal with Thomas Cook as we believed it would be hassle free. However, the third party airline (Ryanair) changed the return flight and suddenly Thomas Cook were no longer an "agent". They were happy to suggest many ways in which WE could make changes, including contacting Ryanair ourselves (impossible) and/or changing the dates of our holiday (more expensive). When we complained, they quoted terms and conditions at us! In the end we cancelled the holiday and booked the same hotel for a cheaper price with Booking.com. What is the point of Thomas Cook if the customer has to do all the work? Avoid them at all costs.