Thomas Cook is really bad service provider. They had booked 2 single bedroom for the honeymoon package. When asked for replacement they said that it's for 2 pax and they don't guarantee double bed. If you cannot provide honeymoon package, or if you don't take responsibility of this, please don't provide this service. Very unprofessional and irresponsible people. They even took wedding invitation as a proof of honeymoon package, what's the point if can't give the minimum required double bed for the honeymoon. They denied to book another equivalent hotel.
5 months ago
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