Disappointing Experience with Thomas Cook Forex Services
I was given misleading commitments while purchasing the forex card from Thomas Cook. I was promised an international SIM card with 6GB of data, but after the card was sold, there was no further response either from the SIM provider or the Thomas Cook representative.
Additionally, during my trip, I faced a currency shortage and despite multiple requests, there was no timely support for reloading the card. I had to rely on my credit card to manage expenses.
Given this experience, I would not recommend Thomas Cook for forex services. It’s better to go with reliable, known vendors who actually deliver on service and support during international travel.
1 month ago
Thomas Cook has a
1.8
average rating
from
155
reviews