Just returned from the Gambia .hotel room was a total disgrace hotel staff no interest Thomas cook no interest. Emailed them to make a complaint not responding to emails or phone calls will never book with this company again the hotel said we would be moved at a cost off £300 apparently this is common practice with Thomas cook put you in appalling filthy room then charge you to be moved be warned .What you see on the websites is not at all what you get
6 years ago
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