The website is very confusing and difficult to use. I eventually managed to book two tickets to a musical only to find that I couldn't redeem £80-worth of Ticketmaster Gift Vouchers. So I then had to make the bookings via a 20 min call using their 0844 no. @ 7p/min to be charged another £1.50 for the privilege on top of the 13% surcharges to the base theatre ticket prices. I'll never use them again and will ask friends to give us cash or a cheque rather than Ticketmaster gift vouchers.
9 years ago
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