Anonymous
My tickets to Coldplay vancouver were voided suddenly without any notification.I talked to customer service at Ticketmaster and they said the original purchaser decided to get a refund and they refunded him.  He said ticket master has no control over their accounts and if the original purchase or decides to get refund for the tickets at any point, even after he  them he can !!!!!! the original purchaser is a friend and I bought the ticket through transfer option on Ticketmaster at original price; he says he never asked for a refund. As we both are following up on this, I am concerned about how TM is managing our accounts!!!!! No matter who I bought these tickets from, the tickets were in my account a couple of weeks ago and they belonged to me. Ticketmaster failed to provide security to me as a ticket holder; they decided to refund the first purchaser , when doing so they failed to see that the tickets are in somebody else’s account; but they did not fail to remove them from that person’s account !!!!! Can you believe that? I guess this is the way they want to stop tickets being sold on black market so they are the ones who can sell tickets two times and more expensive for the second time. This is the last time I will buy from Ticketmaster. Shame! And never trust the transfer option on TM app and TM as a whole! Ticketmaster is rubbing us and selling our tickets at market value now! Unacceptable!
7 months ago
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Ticketmaster has a 1.5 average rating from 261 reviews

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