Hi, all ready for the Red Hot Summer concert for Sunday 16th in Morington fantastic. Had five tickets to take the family and one friend to the music event. My wife suffered a brain hemmorage and has been in the Alfred Hospital Melbourne now for just over a week and will probably be there for another month As we are all upset and worried (and that doesn't go anywhere near covering it) including the fact we could contract Corona Virus and give it to her we decided we must cancel the event we were all looking forward to. I asked for refund or credit and was categorically told we decline to refund or credit you $640. I told them my wife's name so they could even check with the hospital but to no avail. So it seems even with a tragic family event they really dont give a s...! So beware anyone buying tickets from them. Find your tickets somewhere else as its a lot of money to throw away. They will always take your money but never return it should anything happen. Never again...