Over 2/3 of boards have multiple cracks and fallen out knots that are filled in with artificial filling of a completely different colour (we ordered light brown oak, fillings were black). Needless to say that samples did not contain any defects. Customer service kept radio silence for over a week, then confirmed that the product matches the specification and refused to substitute. AVOID THIS COMPANY!
1 year ago
UK Flooring Direct has a
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