I put 1 star because there wasn't an option to put 0 stars. DO NOT USE UPS!!!!!!! I've been waiting my package from Italy for over 10 days (when it should take up to 5 days). I was told the delivery date and time but they didn't show up making me waste my time. Speaking with someone is almost impossible, the call is done by an automated robot that asks few questions (without understanding the answers) and just before being put in contact with a human agent, the call is ended. I'm speechless.