DO NOT USE UPS-EVER!
They took £14.99 for a parcel delivery they then tried to take a further £2.40 which my bank declined. Went with DHL via Parcel Monkey same parcel £8.49 next day tracked. Needless to say still waiting for my £14.99 to come back and their customer services (if you can call it that) could not be less helpful - they may as well shut that department down.
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