I sent a package with Christmas presents to my family and paid extra to be delivered within 3 days. It's day 6th now and I have no idea where the package is, because they can't track it, but they can assure me it's not lost (but can't tell me where it is, because they don't know... !!). Customer service? I mean if you are very patient you can try, although they will give you exactly the same information you can find on their website, so what's the point? Honestly. Save money and avoid.
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