I paid for a 1-2 day delivery on 1st Jan and the parcel has still not yet been collected from the drop off at the newsagent 3 days later.. The newsagent says that UPs have not collected for some time and said it could take 2-3 weeks. He has a pile of parcels that have not been collected. I have no idea when it will be collected or delivered even though i paid a premium for a fast service This is an appalling service. Please advise everyone you know never to use UPS again
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