my dad was expecting important medical equipment.UPS van came down drive but didnt knock. I went to see if he was leaving delivery but van went off and i ran off in freezing rain to try and find him but he had gone. Then email arrived saying delivery made and package left at mail box. My dad is now without equipment that suppliers were already having problem with. ABSOLUTE DISGRACE we have complained to people who sent parcel as typically useless customer service at UPS with no reply
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