If I could give them I minus zero rating I would! They are absolutely shocking!! Been waiting for my goods for over a month. These are goods that are essential for me to be able to run my business and because of this incapable company I have lost out on money! Money that I needed to survive during Covid times! They send daily emails telling me that my parcel will be arriving, I wait for it and it never arrives, call customer services and they promise me they will call me back and that doesn’t happen! Now they’ve decided to ‘lose’ the parcel within their depot where it has been sat for over a week! I have begged them to let me come and collect it even but they won’t allow that either! I have never had such a negative experience like this before with any other company in my life! They pretend their depots don’t have phones and so they can’t call them but can’t only send an internship email! What a load of rubbish! I have had enough! I WANT MY PARCEL!