Two attempted deliveries. Driver didn’t knock/ wait long enough for me to get to the door. I was home on both occasions near the front door. I rescheduled delivery giving them two days notice to redeliver. This did not happen. No online updates. Finally got thorough to call centre and managers twice. Very polite and helpful but full of empty promises. Wasted two days waiting for the redelivery. Have had many successful deliveries/redeliveries during Lockdown without the grief and inconvenience caused by UPS on this occasion. Do not use UPS.
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