Both times that I have a parcel delivered by UPS they have said the receiver was unavailable without even trying to contact me! This time they also said the parcel was out for delivery and then changed the message that due to an uncontrollable situation they could not deliver that day and it would take an additional six days to deliver the parcel they supposedly had on a truck to be delivered. When we went down to the gate of the apt complex, the only two notices there were for a completely different address. So not only are the drivers liars, they cannot be bothered to try to deliver to the correct address!!!!