Sent demand for payment of invoices, which we had not even been sent. It appears that UPS are up to their usual tricks of making outrageous demands for money. This seems to be a common policy and probably a reason why they make so much money. You try to contact them it takes an age to get through, when you speak to them you get someone who is in training and not capable of assisting you. You speak to the person training you who then fobs you off without helping stating that they will get there credit team to contact you. NO contact just a letter from a Control Account making threats and demanding money. They haven't explained what we allegedly owe money for and do nothing to resolve it.