They lost my check in the mail, lied to me about where it was last located at when I have a hard copy proof showing that they were the last location it got sent to. I paid extra for 2 day shipping and here it is 6 business days after my expected delivery date, and no one can tell me where it is. They refuse to put anything in writing so I can have the company it was sent from cancel the check and reissue me another. They refuse to own up to their mistake and not even pay for a second one to be reissued to me in the 2 day shipping I already paid for and cannot get refunded back. They told me that my check was last in Louisville ky, when it clearly shows that it left Louisville and arrived to the Lexington facility on Thursday, the day it was supposed to arrive to my house. Then when it never showed up. The tracking number and date all disappeared like nothing happened. When I went in to speak to the manager at the Lexington facility, they turned me away because I needed something in writing to bring back to the company who issued it. Something shady is definitely going on with the Lexington UPS facility staff and now I'm worried that I may have a fraud case on my hands when this is all said and done. People be careful of your money being issued through this company. They clearly have thiefs working for them and they will all lie to your face to cover their tracks.