I was due to have a parcel deliver today. I forgot to leave a message that I was out. I received an email to say that it had been delivered and had met the customer - not true because I wasn’t there!!! There was no information when I arrived home, but 5 minutes later a note appeared through my letter box - the decorator had pushed it through. It was delivered to the house opposite, where he was working. I have had so much trouble with UPS in the past.