Be careful of UPS at work!!! Very disappointed with this company's work.   I was waiting for a package from my relatives. We chose UPS for delivery. UPS changed the delivery day 2 times, I took a day off at work and sat at home all day 2 times. When they changed delivery time in third time, I could no longer take a day off from work, because I was not even sure that they would deliver my parcel on this day. When I got back home from work, I saw a notification that they could not find me at home. I tried to change the delivery location but their system gave an error. Eventually I changed the day of delivery through the UPS system and took a day off again. Also, my sister (the sender of the parcel) called them and also asked them to mark a new delivery date, since the operator told her that he didn't see in the system that the day had been changed. 2 days before the new delivery date, the status of the parcel changed, that they allegedly tried to deliver it and could not. We called them again and the operator said again that the system had no information that we had changed the delivery day. The operator promised to enter our request into the system so that we receive the package on time. On the appointed day, the parcel was not delivered. And although the status was indicated by the tracking code as waiting for instructions, Oops the staff told me that it was lost. The package contained used children's clothes and a birthday present for my child from relatives. The money was returned, but unfortunately this money is not enough to buy everything that was bought for the child for growth 2 years ago. And naturally, no money will change the birthday present. And also this does not in any way justify the fact that: 1) The Ups website works poorly 2) Even after calling the support service, the employees did not see in the system that the date was changed 3) Parcel statuses are not true 4) They lose parcels in their own warehouse 5) They don't even try to search for the parcels, after the request for investigation, the result came in 20 minutes. During this time, it is not possible to review everything in the warehouse.