Worst delivery service I have came across this is the second time I have had a negative experience with the company. I was rudely spoken to by 2 advisors who did not help with my query and just passed me to about 5 different departments and the last department I was passed to was closed and I did not get anywhere. Trying to navigate the website is awful and they also do not provide updates on parcels. The entire company is a shambles they have lost my parcel.