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Anonymous
Excessive long hold times and worthless customer service. Essentially you'll be arguing with a "voice assistant" instead of agent. They didn't deliver the package and RTS instead of placing a call tag on the door. This resulted in a higher shipping rate. Next time use FedEx. At least they have a someone to answer calls.
3 years ago
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UPS has a 1.2 average rating from 2,262 reviews