Twice I have been contacted by UPS stating they have a package for me with a damaged label & need my info, I go thru the form giving my address & phone (&email) info but refuse to give my CC info as they haven't given me a tracking number for the package with the "damaged" label. When I refuse to give the CC info they inform me they can't deliver the package without an additional delivery fee of $1-$5, which I refuse to pay as UPS has already been paid S&H on said package. Both times it has taken me weeks of correspondence & emails with the company that sent the package before they just refund my money (& I still don't know if they ever got the msde returned to them cuz I never received it). UPS just trying to scam ppl out of extra money for service they already been paid for.