I have experienced the worst courier service with UPS. I paid $50 for their express service on top of $30 custom fee. They mentioned product will be delivered in one business day. However it has been 4 days now, product hasnt been delivered. Every day they provide me with a new ETA, mentioning it will be delivered next day. I called their customer service. Their lack of professionalism and incompetency surprised me. They had no clue what is going on. I saw on ups tracking app my product is one of the nearest Warrhouse from my home. I asked them if i can go pick it up if they cant deliver. They replied it need to be approved and i have to wait then few more days. I then ask for supervisor. They transferred me to another agent. Then she started telling me that she doesn’t know how long it will take for me to receive my product. I again ask for supervisor. She told me that their supervisor is busy and will call me back when she is available within an hour. I have not received a call back. I haven’t had this experience with any courier service. I paid the highest amount for this service and cant get a straight answer. It seems like all agents are just dodging my question. I would not use their service again if they dont resolve this issue. Amount of disrespect i have endured from using their service is unacceptable. All they tell you for their mistake is “sorry” and “not sure.”. I would not use their service again and not recommend them to anyone in future